.ct-help-page{background:#fff;color:#202326}.ct-help-page *{box-sizing:border-box}.ct-help-page .ct-header{position:fixed;inset:0 0 auto;width:100%}.ct-help-page .ct-header:not(.ct-scrolled):not(.ct-menu-open){background:transparent;color:#fff;box-shadow:none}.ct-help-page .ct-header:not(.ct-scrolled):not(.ct-menu-open) .ct-brand{color:#fff}.ct-help-main{overflow:hidden}.ct-help-shell{width:min(87.5%,1680px);margin-inline:auto}.ct-help-hero{position:relative;display:flex;align-items:flex-end;height:37.5vw;min-height:540px;max-height:720px;overflow:hidden}.ct-help-hero>img{position:absolute;inset:0;width:100%;height:100%;object-fit:cover}.ct-support-hero>img{object-position:center 45%}.ct-faq-hero>img{object-position:center}.ct-help-hero-shade{position:absolute;inset:0;background:linear-gradient(90deg,rgba(24,27,30,.9) 0%,rgba(24,27,30,.68) 34%,rgba(24,27,30,.12) 62%,rgba(24,27,30,.03) 100%)}.ct-faq-hero .ct-help-hero-shade{background:linear-gradient(90deg,rgba(255,255,255,.96) 0%,rgba(255,255,255,.84) 36%,rgba(255,255,255,.08) 64%,rgba(255,255,255,0) 100%)}.ct-help-hero-copy{position:relative;z-index:1;padding-bottom:72px}.ct-help-hero h1{max-width:760px;margin:0;color:#fff;font-size:clamp(48px,4.1vw,72px);font-weight:750;letter-spacing:-.04em;line-height:1.02}.ct-faq-hero h1{max-width:670px;color:#202326}.ct-help-hero p{max-width:650px;margin:22px 0 0;color:#f0f0f0;font-size:17px;line-height:1.65}.ct-faq-hero p{max-width:610px;color:#4c5358}.ct-help-actions{display:flex;gap:12px;margin-top:30px}.ct-help-button{display:inline-flex;align-items:center;justify-content:center;min-height:50px;padding:13px 22px;border:1px solid transparent;border-radius:6px;font:700 14px/1.2 Poppins,sans-serif;text-decoration:none;white-space:nowrap;cursor:pointer;transition:background-color .2s ease,color .2s ease,border-color .2s ease,transform .2s ease}.ct-help-button:active{transform:translateY(1px)}.ct-help-button-primary{background:#e6232b;color:#fff}.ct-help-button-primary:hover{background:#c91d24}.ct-help-button-secondary{border-color:#ffffff99;background:#fff;color:#202326}.ct-help-button-secondary:hover{background:#f0f0f0}.ct-faq-hero .ct-help-button-primary{margin-top:30px}.ct-help-button-secondary-dark{border-color:#8f969b;background:transparent;color:#202326}.ct-help-button-secondary-dark:hover{border-color:#202326}.ct-help-subnav{border-bottom:1px solid #ddd;background:#fff}.ct-help-subnav .ct-help-shell{display:flex;gap:34px;min-height:86px;align-items:center}.ct-help-subnav a{position:relative;padding:30px 0;color:#333;font-size:15px;font-weight:650;text-decoration:none}.ct-help-subnav a:after{content:"";position:absolute;right:0;bottom:21px;left:0;height:2px;background:#e6232b;transform:scaleX(0);transform-origin:left;transition:transform .2s ease}.ct-help-subnav a:hover,.ct-help-subnav a.is-active{color:#e6232b}.ct-help-subnav a.is-active:after{transform:scaleX(1)}.ct-help-section{padding-block:96px}.ct-help-section-head{max-width:790px;margin-bottom:50px}.ct-help-section-head h2,.ct-support-after-copy h2,.ct-support-contact h2,.ct-faq-next h2{margin:0;font-size:clamp(38px,3vw,54px);font-weight:720;letter-spacing:-.04em;line-height:1.08}.ct-help-section-head p,.ct-support-after-copy>p,.ct-support-contact p,.ct-faq-next p{max-width:72ch;margin:18px 0 0;color:#62686d;font-size:15px;line-height:1.75}.ct-support-steps{display:grid;grid-template-columns:repeat(2,minmax(0,1fr));margin:0;padding:0;border-top:1px solid #d7d9db;list-style:none}.ct-support-steps li{display:grid;grid-template-columns:54px minmax(0,1fr);gap:18px;min-height:230px;padding:36px 36px 38px 0;border-bottom:1px solid #d7d9db}.ct-support-steps li:nth-child(odd){padding-right:56px;border-right:1px solid #d7d9db}.ct-support-steps li:nth-child(even){padding-left:42px}.ct-support-steps>li>span{color:#e6232b;font-size:13px;font-weight:750;font-variant-numeric:tabular-nums}.ct-support-steps h3{margin:0 0 12px;font-size:24px;line-height:1.25}.ct-support-steps p{max-width:58ch;margin:0;color:#60666b;font-size:14px;line-height:1.7}.ct-support-steps button,.ct-help-text-action{display:inline-flex;align-items:center;gap:8px;margin-top:24px;padding:0;border:0;background:none;color:#202326;font:700 13px/1.4 Poppins,sans-serif;text-decoration:underline;text-decoration-color:#aeb2b5;text-underline-offset:5px;cursor:pointer}.ct-support-steps button:hover,.ct-help-text-action:hover{color:#e6232b}.ct-support-after{background:#f2f3f3}.ct-support-after-grid{display:grid;grid-template-columns:minmax(0,1.05fr) minmax(420px,.95fr);gap:72px;align-items:center}.ct-support-after figure{margin:0;overflow:hidden;border-radius:12px}.ct-support-after figure img{display:block;width:100%;aspect-ratio:4/3;object-fit:cover}.ct-support-evidence{display:grid;grid-template-columns:repeat(2,minmax(0,1fr));gap:0;margin-top:34px;border-top:1px solid #d4d6d7}.ct-support-evidence article{min-height:148px;padding:22px 24px 22px 0;border-bottom:1px solid #d4d6d7}.ct-support-evidence article:nth-child(even){padding-left:24px;border-left:1px solid #d4d6d7}.ct-support-evidence h3{margin:0 0 8px;font-size:16px}.ct-support-evidence p{margin:0;color:#62686d;font-size:13px;line-height:1.65}.ct-support-contact{padding-block:82px}.ct-support-contact-grid{display:grid;grid-template-columns:minmax(0,.8fr) minmax(500px,1.2fr);gap:90px;align-items:start}.ct-support-contact-list{border-top:1px solid #d8dadb}.ct-support-contact-list :is(button,a){display:grid;grid-template-columns:170px minmax(0,1fr);gap:30px;width:100%;padding:24px 0;border:0;border-bottom:1px solid #d8dadb;background:transparent;color:#202326;font:inherit;text-align:left;text-decoration:none;cursor:pointer}.ct-support-contact-list :is(button,a):hover strong{color:#e6232b}.ct-support-contact-list strong{font-size:15px}.ct-support-contact-list span{color:#62686d;font-size:14px}.ct-faq-browser{padding-top:82px}.ct-faq-head{margin-bottom:38px}.ct-faq-tabs{display:grid;grid-template-columns:repeat(3,minmax(0,1fr));border-bottom:1px solid #cfd2d4}.ct-faq-tabs button{position:relative;min-height:68px;padding:15px 18px;border:0;background:transparent;color:#50565a;font:650 15px/1.4 Poppins,sans-serif;cursor:pointer}.ct-faq-tabs button:after{content:"";position:absolute;right:0;bottom:-1px;left:0;height:3px;background:#e6232b;transform:scaleX(0);transition:transform .2s ease}.ct-faq-tabs button[aria-selected=true]{color:#202326}.ct-faq-tabs button[aria-selected=true]:after{transform:scaleX(1)}.ct-faq-select-wrap{display:none}.ct-faq-panels{width:min(100%,1120px);margin:30px auto 0}.ct-faq-panel{border-top:1px solid #d8dadb}.ct-faq-panel[hidden]{display:none}.ct-faq-panel details{border-bottom:1px solid #d8dadb}.ct-faq-panel summary{position:relative;padding:27px 56px 27px 0;color:#202326;font-size:17px;font-weight:650;line-height:1.5;list-style:none;cursor:pointer}.ct-faq-panel summary::-webkit-details-marker{display:none}.ct-faq-panel summary:after{content:"+";position:absolute;right:10px;top:23px;color:#e6232b;font-size:25px;font-weight:400}.ct-faq-panel details[open] summary:after{content:"−"}.ct-faq-panel details p{max-width:78ch;margin:0;padding:0 56px 28px 0;color:#5b6165;font-size:14px;line-height:1.75}.ct-faq-next{background:#f2f3f3}.ct-faq-next-grid{display:grid;grid-template-columns:minmax(0,1fr) auto;gap:70px;align-items:center}.ct-faq-next-actions{display:flex;gap:12px}.ct-help-page :is(a,button,summary,select):focus-visible{outline:3px solid #e6232b;outline-offset:4px}.ct-help-page ::selection{background:#e6232b;color:#fff}
@media(max-width:1100px){.ct-support-after-grid{grid-template-columns:1fr;gap:45px}.ct-support-after figure{max-width:820px}.ct-support-contact-grid{grid-template-columns:1fr;gap:42px}.ct-faq-next-grid{grid-template-columns:1fr}.ct-faq-next-actions{justify-self:start}}
@media(max-width:768px){.ct-help-page .ct-header{position:fixed}.ct-help-shell{width:calc(100% - 32px)}.ct-help-hero{height:max(82vh,720px);min-height:720px;max-height:none}.ct-support-hero>img{object-position:66% center}.ct-faq-hero>img{object-position:66% center}.ct-help-hero-shade,.ct-faq-hero .ct-help-hero-shade{background:linear-gradient(180deg,rgba(24,27,30,.05) 0%,rgba(24,27,30,.24) 48%,rgba(24,27,30,.86) 100%)}.ct-help-hero-copy{padding-bottom:48px}.ct-help-hero h1,.ct-faq-hero h1{max-width:100%;color:#fff;font-size:42px;line-height:1.04}.ct-help-hero p,.ct-faq-hero p{color:#f0f0f0;font-size:15px}.ct-help-actions{display:grid}.ct-help-button{width:100%}.ct-help-hero .ct-help-button-primary{display:none}.ct-help-subnav .ct-help-shell{min-height:72px;gap:26px}.ct-help-subnav a{padding:23px 0}.ct-help-subnav a:after{bottom:16px}.ct-help-section{padding-block:64px}.ct-help-section-head{margin-bottom:34px}.ct-help-section-head h2,.ct-support-after-copy h2,.ct-support-contact h2,.ct-faq-next h2{font-size:36px}.ct-support-steps{grid-template-columns:1fr}.ct-support-steps li,.ct-support-steps li:nth-child(odd),.ct-support-steps li:nth-child(even){min-height:0;padding:28px 0;border-right:0}.ct-support-after-grid{gap:34px}.ct-support-after figure{border-radius:10px}.ct-support-evidence{grid-template-columns:1fr}.ct-support-evidence article,.ct-support-evidence article:nth-child(even){min-height:0;padding:20px 0;border-left:0}.ct-support-contact-list :is(button,a){grid-template-columns:1fr;gap:5px}.ct-faq-tabs{display:none}.ct-faq-select-wrap{display:grid;gap:8px}.ct-faq-select-wrap>span{font-size:13px;font-weight:650}.ct-faq-select-wrap select{width:100%;min-height:52px;padding:0 14px;border:1px solid #b9bec1;border-radius:6px;background:#fff;color:#202326;font:600 16px/1.4 Poppins,sans-serif}.ct-faq-panels{margin-top:26px}.ct-faq-panel summary{padding:23px 46px 23px 0;font-size:16px}.ct-faq-panel summary:after{right:5px;top:19px}.ct-faq-panel details p{padding:0 42px 24px 0}.ct-faq-next-actions{display:grid;width:100%}}
@media(max-width:420px){.ct-help-hero h1,.ct-faq-hero h1{font-size:38px}.ct-support-steps li{grid-template-columns:40px minmax(0,1fr)}.ct-help-section-head h2,.ct-support-after-copy h2,.ct-support-contact h2,.ct-faq-next h2{font-size:33px}}
@media(prefers-reduced-motion:reduce){.ct-help-page *{scroll-behavior:auto!important;transition-duration:.01ms!important}}
/* Match the live product-category hero formula instead of capping large screens. */
.ct-help-hero{height:max(60vh,37.5vw);min-height:0;max-height:none}
@media(max-width:768px){.ct-help-hero{height:max(80vh,213.333333vw);min-height:0;max-height:none}}
